Frequently Asked Questions

Answers to common questions about FLCEO courses, certificates, and billing.

Yes. FLCEO is an approved continuing education provider for the Florida Board of Cosmetology and the Florida Barbers' Board, provider #0001651. Each course also shows its own board approval number.

There is no time limit. You can read the booklet and take the quiz at your own pace.

Florida courses on this site require a passing score of 70%. If you do not pass on your first attempt, you can review the material and retake the quiz at no additional charge.

Yes. We report your completion to the Florida DBPR electronically as soon as you finish, and we email your certificate instantly. Allow up to 72 hours for DBPR to post the hours to your record before you renew. You still renew and pay the state fee at MyFloridaLicense.com.

Your certificate of completion is generated instantly and emailed to you as soon as you pass the quiz and complete checkout. You can also download it from the completion page.

Pricing is listed on each course page. You study free and pay only after you pass. Promotional codes can be applied at checkout. The DBPR renewal fee is separate.

Absolutely. Payments are processed through a secure, PCI-compliant payment provider. We never see or store your full card number.

Because courses provide immediate access to materials, refunds are limited. Please review our Refund Policy or contact support — we are happy to help with course exchanges and billing questions.

Yes. Contact our support team with your order details and the correction needed, and we will help you fix your name, license number, or other details.

You can reach our support team any time through our contact/support page. We typically respond quickly during business hours.

Still have questions?

Our support team is here to help. Reach out any time.

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